We guide patients and loved ones through treatment with comfort, clarity, and personalized support — no matter where they are in their care journey.

Patient-Centered Infusion Therapy

infusion therapy
infusion therapy
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Vital Care is accredited by ACHC and proud to be a member of the National Home Infusion Association (NHIA).
how it works

Preparing for Your Infusion

Whether care is delivered at home or in one of our local infusion centers, the process is designed to feel simple, supportive, and safe. Every step is managed with clinical expertise and thoughtful communication — for patients and loved ones.
01

Referral Received

We receive a referral from your provider and begin setting up your care.
02

Insurance Review and Prior Authorization

We verify your insurance benefits and explain any out-of-pocket costs.
03

Scheduling & In home infusion

We schedule your first visit and ship all necessary medications and equipment to your home.
04

Support through your care journey

We’re always available to answer questions and coordinate future treatments.
01

Referral Received

We receive a referral from your provider and begin setting up your care.
02

Insurance Review and Prior Authorization

We verify your insurance benefits and explain any out-of-pocket costs.
03

On-Site Infusion

Your infusion is administered in a clean, welcoming setting by experienced, attentive professionals. Private infusion suite, TV’s, snacks.
04

Support through your care journey

We’re always available to answer questions and coordinate future treatments.

Insurance Partners

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Contracted with most major insurance companies. Please contact us to confirm specific plan coverage.

Patient Resources

Fill out our online Infusion Referral form:

faqs

FAQs

You’re not the first to have questions — and you won’t face them alone. 
We understand what matters most to patients and loved ones starting infusion care — and we’re here to make it easier, every step of the way.

Infusion therapy is when a drug is administered with a needle or catheter into your veins (intravenously) or with a needle into the tissue just below the skin (subcutaneous). These routes of administration are used when there is not an oral form of medication available, or your prescriber believes that oral medicine will not be effective enough.

There are many conditions across all medical specialties that are treated with infusion therapy. Some examples are immune deficiency, inflammatory diseases, neuromuscular diseases, infections, cancer and blood disorders.

Send your physician orders, insurance information, and patient demographics over to us and we will handle the rest.
Fax: 205.330.2600
Click here to fill out our Home Infusion Referral form.

Yes, all infusions we provide require orders from a physician.

We accept all major insurances. We have a dedicated team that will work with your insurance to verify your benefits and eligibility for the infusion your physician has prescribed.

There are several options for patients that cannot afford their therapy, such as financial assistance programs, drug manufacturer programs, foundations that aid, payment plans, etc.

Our business hours are 8:00-5:00, but if you have a concern after business hours, we are always available. You can call our main line at 800-479-7149 and you will be routed to our on-call clinician who is available 24/7.

The staff at Vital Care will reach out to you before your appointment. They will make sure you are informed regarding your appointment and anything that needs to be done to prepare.

Absolutely! We have private rooms that allow your loved one to stay by your side.

Yes, if the drug comes in a self-administered form and it is appropriate for the patient, we can provide comprehensive training, including hands-on teaching for patients and their loved ones, as well as ongoing support.

5-star reviews

You’re in Good Company

“My nurse was absolutely the best — very professional and educated about my medication. She kept me calm and was very supportive.”
– N. Augusta Patient
“I love my nurse! She is helpful, caring, conscientious, and careful. She is AMAZING!!!”
– Denver Patient
“The nurse was AMAZING! She was very helpful and went out of her way for my son every time.”
– Colorado Springs Patient
“I love coming here. Everyone is nice. They make you feel like family.”
– Memphis Patient
“I received the best support and communication. It really eased my anxiety.”
– N. Augusta Patient